Do you ship Internationally?
Yes, however, there are some regions we do not ship to. Please contact Treasures from the Past if you are located outside Canada, the United States, Great Britain or New Zealand to ensure that we ship to your region.
What is your return policy?
If you are unhappy with your purchase, contact Treasures from the Past with your intent to return your purchase within 2 days of receiving it to obtain and return number which will be applied to the delivery slip and return the package with original packing materials within 2 days of receiving the number.
Once we receive the returned item, we will assess the condition of the item and as long as it is in the same condition as when we sent it, we will issue your choice of a store credit or refund via the same method as you paid for the original payment amount.
If we receive a return that is unexpected, penalties will apply based on how much time has passed from the time of sale, and the condition of the returned item. In all cases where Treasure from the Past has not been contacted or the buyer has not adhered to the terms of the refund, penalties will be applied.
What are my payment options?
Treasures from the Past accepts major credit cards, debit card and e-checks throuhg Paypal. We also accept International Money Orders (green US Postal money orders are not negotiable in Canada) and Personal Cheques.
Payments must clear prior to item(s) being shipped. It can take up to 21 days for International cheques to clear.