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Method of Payment

-Paypal
-Personal Cheque
-International Money Order

*Note: When paying by personal cheque, orders will not be shipped until the cheque clears; can take up to 21 days for International Cheques.
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Shipping

Purchases are shipped within 2 days of receiving payment or once payment has cleared in the case of personal cheques and e-cheques.

The shipping price that is quoted in the listing is for Small Packet Air Shipping to the United States and Internationally and Regular Mail for Canada. In all cases delivery confirmation is required.
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Multiple Items Shipping

We are proud to offer combined shipping for multiple purchases. We have found that shipping items together enables the buyer to save money associated with shipping costs as in most cases, Small package shipping for both the United States and Internationally allow up to a certain weight. Provided the purchases do not exceed that weight, the package does not go into the next shipping catagory. This enables the buyer to purchase many items for the same shipping price.

For more information on small package shipping, visit http://www.canadapost.ca/personal/tools/rc/res/bin/rc_res-e.asp. In every case, we will do everything we can to lower the cost for our customers.
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Returns

If you are unhappy with your purchase, contact Treasures from the Past with your intent to return within 2 days of receiving your purchase to obtain a return number, this number needs to be applied to the delivery slip, and return the package with original packing materials within 2 days of receiving the number.

Once we receive the returned item, we will assess the condition of the item and as long as it is in the same condition as when we sent it, we will issue a refund.

If we receive a return that is unexpected, penalties will apply based on how much time has passed from the time of sale, and the condition of the returned item. In all cases where Treasure from the Past has not been contacted or the buyer has not adhered to the terms of the refund, penalties will be applied.

Treasures from the Past reserves the right to refuse returns that do not meet our required return process or for any other reason. In all cases, the buyer will be notified of the decision and reason(s) for the refusal.
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Last Updated: 19 Sep 2006 10:41:21 PDT home  |  about  |  terms  |  contact
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